Archive for November, 2013

clintSVR 1.1.2 Released

Posted: November 23, 2013 in CMS, News
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Release 1.1.2 just released, this release supports the following real time reports:

  • Split Skill Call Profile
  • VDN Call Profile
  • Split Skill Aux Report
  • Split Skill Top Agent
  • Split Skill Top Agent Status

For details, please reference the support web page.

ScreenPop 1.3.3 Released

Posted: November 19, 2013 in News, TSAPI
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Release 1.3.3 just released, this release supports ACD and DTMF functions. Moreover, a pass through prefix can be defined so ScreenPop will pass the number directly to PBX without any manipulation. The new UI of calltoui is updated as follow:

calltoui