Archive for the ‘CMS’ Category

AvayaECHI 1.1.14 Released

Posted: April 6, 2019 in CMS, News

AvayaECHI 1.1.14 just released, this version has the following updates:

1. Supports local conversion, new parameter called echi_localconversion and echi_localconvertercmd are added.
2. Add escape character for JSON string when using HTTP Event Collector.
3. Add escape character for special character of MySQL, MSSQL or Oracle.
4. Windows complied with latest version of libssh2 1.8.2.

clintSVR 1.3.10 Released

Posted: March 31, 2019 in CMS, News

clintSVR 1.3.10 just released, this version has the following updates.

1. Support “cs_rtdb_charset” parameter to force the ODBC connection to specific charset.
2. Fixed a bug in HisSplitSkillSummaryInterval report.
3. Using libssh version 0.7.7 for SSH connection between clintSVR and Avaya CMS.
4. Make sure the buffer size is big enough when retry calling the DLL function for customized report.
5. Add escape character for special character for MySQL or MSSSQL or Oracle.

clintSVR 1.3.9 Released

Posted: December 4, 2018 in CMS, News

clintSVR 1.3.9 just released, this version has the following updates.

1. Supports sending data to Splunk using HTTP Event Collector method.
2. Two parameters to load the certificate and key files, the two parameters are “cs_sslcertfilename” and “cs_sslkeyfilename”.
3. To further improve IT security, a parameter called “cs_enabletoken” is added to enable token in the REST and WebSocket interfaces.

AvayaECHI 1.1.13 Released

Posted: December 3, 2018 in CMS, News

AvayaECHI 1.1.13 just released, this version has the following updates:

1. Supports sending data to Splunk using HTTP Event Collector method.

clintSVR 1.3.8 Released

Posted: August 28, 2018 in CMS, News

clintSVR 1.3.8 just released. The updates are:

1. Supports receiving of RT-socket split skill data and provides REST, WebSocket and database interfaces to access the real time data.
2. Supports white-list of IP address for tcpgate telnet port. The localhost IP address is white-listed by default.

clintSVR 1.3.7 Released

Posted: May 10, 2018 in CMS

clintSVR 1.3.7 just released, the updates are:

1. Supports new report called “auxagentreport” by REST, API and WebSocket interfaces.
2. Fixed error code extraction failed issue for multiAgentAddSkill, multiAgentDeleteSkill and multiAgentModifySkill functions.

AvayaECHI 1.1.12 Released

Posted: May 10, 2018 in CMS, News

AvayaECHI 1.1.12 just released. The updates are:

1. Recompile Linux distribution to fix segmentation fault that caused by strtok function.
2. Add a converter type called “apsr18” to differentiate the R18 report from converter type “aps”.