Introduction
A SuiteCRM module is developed to support Click to Call in SuiteCRM, this module is open source and the source code can be found in github.
Install SuiteCRM Click to Call Module
- Download the module package from here
- Upload and install the module in SuiteCRM
Configure SuiteCRM Click to Call CTI
- Administrator -> Admin -> SuiteCRM Click To Call -> Click to Call Configuration
- Enter CTI IP Address and Port number of ctiSVR
Configure SuiteCRM User Extension
- User Profile -> SuiteCRM Click To Call -> CTI Extension
- Enter the extension of the user
Click To Call
Once the module is installed, a small telephone icon appeared next to any telephone number. Click on the telephone icon will trigger Click to Call feature of the module.