Trial Licenses

Posted: June 1, 2018 in Avaya CDR

We offer 30 days free trial, please send us your company name and MAC address of the server that installed our tool for the application of a trial licenses. Our email address is service@upinget.com.

AvayaMonitor PRTG Integration

Posted: November 14, 2019 in News, System Monitoring

We just integrated the AvayaMonitor with PRTG, please find the screen dumps as following:

Docker Container

Posted: October 30, 2019 in News

We have created some containers for our popular tools and uploaded them to docker hub. These containers are based on CentOS 6, each installed MySQL and the tool binary itself. If you are interested, you can download them from docker hub and get a trial license from us. Enjoy!

CallAnalytics 2.0.9 Released

Posted: August 30, 2019 in Avaya CDR

CallAnalytics 2.0.9 just released, this version has the following updates.

1. Update the “origucid” field of callinfo object using the CSTA transfer event.
2. Update the “vdn” field for VDN callinfo object.
3. Add setuserdata REST API, the userdata, ucid or callid or uui as parameter.
4. The callinfo REST API supports hexucid as parameter. The hexucid can be HEX UUI sent to Asterisk in the SIP header.

DMCCLogger 1.0.5 Released

Posted: July 31, 2019 in DMCC, News

DMCCLogger 1.0.5 just released, this version has the following updates.

1. Fixed segmentation fault caused by deletion of phantom object which is a member of the call info record.
2. Collects trunk group and trunk member data from the conference event when the data is not in the delivered and established events.
3. Two parameters to load the certificate and key files, the two parameters are “dmcc_sslcertfilename” and “dmcc_sslkeyfilename”.
4. Add info field for each extension record.
5. Clear phantom connection when the extension dropped from recording by normal hangup or transfer.
6. Relogin the phantom when it is out of service during engaging in a recording call.

CallAnalytics 2.0.8 Released

Posted: July 20, 2019 in Analytics, News

CallAnalytics 2.0.8 just released, this version has the following updates.

1. Updates the vdnreport REST interface to output list of vdn reports.
2. Provides sample app CallAnalyticsLight for display of sample reports.
3. Supports secure REST interface. Two parameters to load the certificate and key files, the two parameters are “ca_sslcertfilename” and “ca_sslkeyfilename”.
4. Fixed agent map without agents for Linux version.

CloudCDR 1.1.7 Released

Posted: July 20, 2019 in Avaya CDR, News

CloudCDR 1.1.7 just released, this version has the following updates.

1. Supports multiple instance for Linux platform.
2. Add iparchivemap and portarchivemap commands which enable the file archive by source IP or listening port.
3. Working directory can be specified in Linux version by “-dir” argument.
4. Supports sftp upload authentication using username and keyfile.

AvayaCDR 1.5.21 Released

Posted: July 20, 2019 in Avaya CDR, News

AvayaCDR 1.5.21 just released, this version has the following updates.

1. Add iparchivemap and portarchivemap commands which enable the file archive by source IP or listening port.
2. Working directory can be specified in Linux version by “-dir” argument.