Archive for July, 2019

DMCCLogger 1.0.5 Released

Posted: July 31, 2019 in DMCC, News
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DMCCLogger 1.0.5 just released, this version has the following updates.

1. Fixed segmentation fault caused by deletion of phantom object which is a member of the call info record.
2. Collects trunk group and trunk member data from the conference event when the data is not in the delivered and established events.
3. Two parameters to load the certificate and key files, the two parameters are “dmcc_sslcertfilename” and “dmcc_sslkeyfilename”.
4. Add info field for each extension record.
5. Clear phantom connection when the extension dropped from recording by normal hangup or transfer.
6. Relogin the phantom when it is out of service during engaging in a recording call.

CallAnalytics 2.0.8 Released

Posted: July 20, 2019 in Analytics, News
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CallAnalytics 2.0.8 just released, this version has the following updates.

1. Updates the vdnreport REST interface to output list of vdn reports.
2. Provides sample app CallAnalyticsLight for display of sample reports.
3. Supports secure REST interface. Two parameters to load the certificate and key files, the two parameters are “ca_sslcertfilename” and “ca_sslkeyfilename”.
4. Fixed agent map without agents for Linux version.

CloudCDR 1.1.7 Released

Posted: July 20, 2019 in Avaya CDR, News
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CloudCDR 1.1.7 just released, this version has the following updates.

1. Supports multiple instance for Linux platform.
2. Add iparchivemap and portarchivemap commands which enable the file archive by source IP or listening port.
3. Working directory can be specified in Linux version by “-dir” argument.
4. Supports sftp upload authentication using username and keyfile.

AvayaCDR 1.5.21 Released

Posted: July 20, 2019 in Avaya CDR, News
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AvayaCDR 1.5.21 just released, this version has the following updates.

1. Add iparchivemap and portarchivemap commands which enable the file archive by source IP or listening port.
2. Working directory can be specified in Linux version by “-dir” argument.

VigilWatch Integration

Posted: July 19, 2019 in Avaya CDR, News
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We have successfully integrated with a product called Insight which is created by VigilWatch. CloudCDR is installed on customer side which collects Avaya CDR data and sends the data to the cloud platform of VigilWatch.  Useful reports are provided by Insight and they are useful for daily management. We have some screen dumps to share with you.

bcmsSVR 2.0.8 Released

Posted: July 17, 2019 in BCMS, News
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bcmsSVR 2.0.8 just released, this version has the following updates.

1. Add escape character for special character of MySQL, MSSQL or Oracle.
2. Fixed BcmsListSummaryVdn without dictionary mapping.
3. Using libssh version 0.7.7 for SSH connection between bcmsSVR and Avaya CM.
4. Supports JSON payload for the REST interface.