Archive for October, 2023

bcmsSVR 2.2.1 Released

Posted: October 4, 2023 in BCMS, News

bcmsSVR 2.2.1 just released, this version has the following updates.

1. The bcmsmonitorsplitstatus has a summary of AUX0-AUX9 counts.
2. The API bcmsmonitorsplitagentstats was modified to include a consolidated agent list.
3. Fixed the bcmsmonitorsplitstatus duration zero when there was no integration with CTI.
4. Updates the bcms agent state to CMS agent state format when integration with CTI.