UPINGET

We have created a Splunk App called Avaya CDR, the current version of the app is 1.0.1. You can download the app free from here. After download, use the Splunk Manage App function to upload the file avayacdr[version].tar.gz into Splunk. Then enable the Splunk HTTP Event Collector Global Setting. Also update the parameters of  AvayaCDR with the the following console commands:

• update parameter cdr_splunkdataformat json
• update parameter cdr_splunkhecchannel f809f862-85c4-45df-b8e6-d66d26fd6eb0
• update parameter cdr_splunkhectoken f809f862-85c4-45df-b8e6-d66d26fd6eb0
• update parameter cdr_splunkhecurl http://127.0.0.1:8088/services/collector
• update parameter cdr_splunkprotocol hec
• reload

When you send the CDR to this Splunk App, you can see the following Call and International dashboards. Enjoy!

AvayaCDR 1.5.22 just released, this version has the following updates.

1. Check the receive buffer has no pending data before execute the write log and data parsing procedure.
2. Add new command “add auditemail” to separate the email notification of blacklistnumber calls and other technical issues.
3. Add new command “add linkalert” to send UP/Down emails for specific CDR link connections.
4. Add new command “update emailtemplate blacklistnumber subject|body” to customize the email subject and body.
5. Support regular expression for blacklistnumber matching, For example begining with ^ and end with $ to perform exact number matching.

CloudCDR 1.1.7 just released, this version has the following updates.

1. Supports multiple instance for Linux platform.
2. Add iparchivemap and portarchivemap commands which enable the file archive by source IP or listening port.
3. Working directory can be specified in Linux version by “-dir” argument.
4. Supports sftp upload authentication using username and keyfile.

AvayaCDR 1.5.21 just released, this version has the following updates.

1. Add iparchivemap and portarchivemap commands which enable the file archive by source IP or listening port.
2. Working directory can be specified in Linux version by “-dir” argument.

We have successfully integrated with a product called Insight which is created by VigilWatch. CloudCDR is installed on customer side which collects Avaya CDR data and sends the data to the cloud platform of VigilWatch.  Useful reports are provided by Insight and they are useful for daily management. We have some screen dumps to share with you.

AvayaCDR 1.5.20 just release, this version has the following updates. 

1. Supports sending data to Splunk using HTTP Event Collector method.
2. Supports database PostgreSQL as configuration and CDR database.
3. Supports customized username and password of configuration database for Linux version.

AvayaCDR 1.5.18 just release, the updates are 

1. Supports IP Office added fields 31 to 34. These fields are used to uniquely identify a call made in an IP Office Server Edition solution.

Customers who subscribed the annual email support service are entitled to software upgrade. Please contact support for the download URL.

AvayaCDR 1.5.17 and CloudCDR 1.1.5 just released, the updates are 

1. Add a parameter cdr_splunklogdir to specify the Splunk log directory. Once this parameter is defined, the Splunk log will be saved in the directory and the parameter to specify Splunk host and port will be ignored.
2. Fine tuned the test SQL command procedure.

AvayaCDR 1.5.16 and CloudCDR 1.1.4 just released, the updates are:

1. Better handling of RSP SCM message.
2. Sends SDM message when AvayaCDR is down.