Archive for April, 2024

CallAnalytics 2.1.4 Released

Posted: April 4, 2024 in News, TSAPI

CallAnalytics 2.1.4 just released, this version has the following updates.

1. Add disp tlink, activetlink and switchtlink commands.
2. Add parameter ca_appname to specify the application name in the AES.
3. Add LastCallRetrieveLessThanCertainSeconds() function for Compliance Manager.
4. Add ExtensionCallAnswerDuration() function for Compliance Manager.
5. Add ProcessExtensionActiveMonitorConferenceCall() and ProcessExtensionSilentMonitorConferenceCall() functions for Compliance Manager.
6. Add ProcessNewExtensionCall(), ProcessExtensionHoldCall() and ProcessExtensionRetrieveCall() functions for Compliance Manager.
7. Only change the vector processing flag to false if the call is not in the CS_QUEUED state.
8. Support multiple instances on the same machine, a separate license key is required for each instance.

upDialer 1.1.6 Released

Posted: April 4, 2024 in News, TSAPI

upDialer 1.1.6 just released, this version has the following updates:

1. The DialerSupervisor is compatible with 1.1.3 or above.
2. Recompile the UPDialer for bug fixings.
3. Add a simple call result statistics report in the DialerSupervisor front-end.