AvayaECHI 1.2.2 just released, this version has the following updates:
1. Supports multiple instances on the same host machine.
2. Add “setup”, “setup database” and “setup splunk” commands for program configuration.
3. Add -telnetport as installation parameter to override the telnet port for Windows.
4. Add -telnetport as program argument to override the telnet port for Linux.
bcmsSVR 2.3.0 just released, this version has the following updates.
1. Fixed the totalPercentWithinServiceLevelDay value as -1(undefined) when the service level is zero but with abandoned calls.
2. Support multiple instances of bcmsSVR on the same machine.
3. Add AUX0-AUX9 for bcmsmonitorsplitagentstats API
4. Merge the APIs bcmsmonitorsplitsla and bcmsmonitorsplitagentstats, the final one is bcmsmonitorsplitsla. No modification for API bcmsmonitorsplitagentstats in the futurer.
5. Add bcmslistsummaryagentday fields for each agent in the API bcmsmonitorsplitsla.
6. Modify bcmsmonitorsplitstatus to handle CTI integration similar to API bcmsmonitorsplitsla.
7. Add “setup”, “setup database”, “setup api” and “setup splunk” commands for program configuration.
AvayaCDR 1.5.25 just released, this version has the following updates.
1. Support multiple instances on Windows and Linux platforms.
2. Add “setup“, “setup database“, “setup cdrport” and “setup splunk” commands for program configuration.
3. Applied local guard to the telnet command to avoid deadlock of mutex.
The setup commands help the administrator configure the software very easily. Once logged in to the tcpgate console, enter the following commands to configure the software.
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