
DMCCLogger now supports real-time speech to text transcription. Currently, we have integrated with AWS and Azure. The integration is implemented directly using the RTP packets captured from the DMCC, therefore transcription process is close to real-time. The transcription text is sent to application by WebSocket or API interface in the format of JSON event.
We will support more vendors in the future, Google is planned in next minor release. If you want a trial, please contact us by email.