Archive for the ‘News’ Category

AstLogger 1.4.8 Released

Posted: June 23, 2016 in Asterisk, News, TSAPI

23 Jun 2016, AstLogger 1.4.8 just released. This version 

1. Supports call log centralization by integration with CallAban.
2. The logic for application data logging is modified. Only the modified data item will be saved to database.
3. Fixed a bug that AstLogger will not startup successfully before AES startup.
4. Fixed a bug that AstLogger will not startup successfully before Asterisk startup.
5. Supports pauserecording and unpauserecording function by the REST interface.

AvayaCDR 1.5.13 Released

Posted: June 23, 2016 in Avaya CDR, News

23 Jun 2016, AvayaCDR 1.5.13 just released. This version 

1. Supports archiving to a single file on monthly basis.
2. Concatenates to the same archived file when working filename is same as archived one.
3. Sends alert emails when CDR records are received during non-office hour. Parameters cdr_nonofficehouralert, cdr_officehourstart and cdr_officehourend are defined for this purpose.

ivrSVR 1.2.1 Released

Posted: June 17, 2016 in News, TSAPI

17 June 2016, ivrSVR 1.2.1 just released. This version

1. Supports monitor “all” device by the ActiveX and WebSocket interfaces.
2. Supports DropParty() API.

ivrSVR 1.2.0 Released

Posted: May 21, 2016 in News, TSAPI

21 May 2016, ivrSVR 1.2.0 just released. This version

1. Supports SelectiveListeningHold() and SelectiveListeningRetrieve() API
2. Supports permanent connection between ivrSVR and uuiSVR to make the add, update and delete of user data more efficient.
3. Fixed a bug that ivrSVR will not startup successfully before AES startup.

ivrSVR 1.1.9 Released

Posted: May 1, 2016 in News, TSAPI

1 May 2016, ivrSVR 1.1.9 just released. This version included the following updates:

1. The Answer() API supports answer call by callid.
2. The Retrieve() API supports retrieve call by callid.
3. The ClearCall() API supports clear call by callid.
4. New API SingleStepConference() is supported.
5. New admin command “bulkadd extension” and “bulkdelete extension” are supported via tcpgate console.
6. The MakeCall() API returns additonal UCID field to application.
7. The Consultation() API returns additional UCID field to application.

For details, please refer to the support page.

clintSVR 1.3.0 Released

Posted: April 5, 2016 in CMS, News

5 Apr 2016, clintSVR 1.3.0 just released. This version supports historical reports such as Historical Trunk Group Busy Hour, Historical Split Skill Summary Interval and Historical VDN Interval. Three interfaces are supported for these historical reports, they are DLL, ActiveX and REST. For details, please refer to the support page

bcmsSVR 1.1.11 Released

Posted: April 1, 2016 in BCMS, News

1 Apr 2016, bcmsSVR 1.1.11 just released. This version fixed a bug in the “list bcms vdn” report.

ivrSVR 1.1.8 Released

Posted: March 25, 2016 in News, TSAPI

25 Mar 2016, ivrSVR 1.1.8 just released. This version supports more CTI functions 

  • QueryDeviceInfo
  • DeflectCall
  • PickupCall
  • QueryAgentLogin
  • QueryAgentState
  • QueryCallClassifier
  • QueryDeviceName
  • QueryDoNotDisturb
  • QueryForwarding
  • QueryMsgWaitingInd
  • QueryStationStatus
  • QueryTimeOfDay
  • QueryTrunkGroup
  • QueryUCID
  • SetDoNotDisturb
  • SetForwarding
  • SetMsgWaitingInd

AvayaECHI 1.1.7 Released

Posted: March 16, 2016 in CMS, News

16 March 2016, AvayaECHI 1.1.7 just released. This version fixed a bug that missing data is happened when the ASAI_UUI contains delimiter character such as comma or “|”.

bcmsSVR 1.1.10 Released

Posted: March 16, 2016 in BCMS, News

12 Mar 2016,  bcmsSVR 1.1.10 just released. This version supports “change agent password” and “display agent” commands. Also, list reports at 30 minutes interval is also supported.