1 Feb 2014, bcmsSVR 1.1.4 just released. This version supports Oracle database in the database logging module. Also, this version add two parameters to control all data are sent to Splunk or database. Moreover, a HTTP header field “Access-Control-Allow-Origin” is added for enabling of CORS. For more information, please refer the support page.
All my tools use telnet/program console for setting of program parameters. The coding of telnet/program console has limitation on backspace and window resize handling. I spent few days review the coding and finally fixed the two limitations. I have recompiled some of my tools and uploaded them to SourceForge, please download them if it is useful to you. By the way, wish you all Happy New Year! 🙂
AstLogger 1.4.1 just released, this version fixed delay playing or stopping of music on hold for hold and retrieve call. This version supports mapping the path of voice record by AgentID or DeviceID. For detail, please refer to the support page.
5 Dec 2014, clintSVR release 1.2.5 just released. This version supports creation of report on demand, no need to create the report in the program console. On demand reports will be deleted automatically once they are not being accessed by external interfaces at predefined expiry time. Moreover, add a new command “rerun” command to restart a report. For details, please refer to the support page.
30 Nov 2014, bcmsSVR 1.1.2 just released. This version supports multiple objects monitoring for the MonitorSplit and StatusTrunk reports. Also, this version fixed a number of bugs. For details, please refer to the readme.txt and support page.
30 Nov 2014, AvayaCDR 1.5.7 just released. This version better support of Charge Logging. Moreover, Names Lookup feature is supported so the extension name or caller name can be mapped and logged into database and Splunk. This version also fixed some minor bugs, please refer the Readme.txt and support page for detail information.
18 Nov 2014, clintSVR release 1.2.4 just released. This version supports select portion of skills or vdns from a report that supports multiple skills or vdns as input object, this will save number of license requirement. Moreover the result object will be deleted once the relevant report is reported from the system. For details, please refer to the support page.
8 Nov 2014, AvayaECHI 1.1.1 just released. This release can import single ECHI files or all files from a local directory. Moreover, you can import all ECHI files at a regular interval that defined by you. This release also supports the file format that exported by APS. For details, please refer the the support page. I plan to add a charging module in next release so each call is associated with charging data, calculation of charging in call center will be much easily when the information is available in database and Splunk.
Because the date of the two release is too close, I place the two release notes together.
7 Nov 2014, AvayaCDR 1.5.6 just released. This version supports multiple combination of patter and matching value definition in the charge rate table, it allows call rate definition for same calling pattern but on different outgoing trunks. Moreover, this release fixed conversion 5 bytes sec-dur to seconds problem. For details, please refer to the support page.
4 Nov 2014, AvayaCDR 1.5.5 just released. This version can import archived cdr data to database and Splunk. Moreover, this release change the license module so that temp license can be arranged. For details, please refer to the support page.
31 Oct 2014, clintSVR release 1.2.3 just released. This version improved logging of events and email notifications for external interfaces such as db UP or DOWN. It also fixed a bug that few reports are not reconnected after the CMS ssh link reestablished. For details, refer to the support page.
