Archive for the ‘News’ Category

AvayaCDR 1.5.16 and CloudCDR 1.1.4 just released, the updates are:

1. Better handling of RSP SCM message.
2. Sends SDM message when AvayaCDR is down.

CloudCDR 1.1.3 Released

Posted: February 25, 2017 in Avaya CDR, News

25 February 2017, CloudCDR just released. This version 

1. Archive the last working copy of CDR file when AvayaCDR restarted and advance the sequence number instead starting from zero.
2. Align the sequence number for CDR file and CSV file.

AvayaCDR 1.5.15 Released

Posted: February 25, 2017 in Avaya CDR, News

25 February 2017, AvayaCDR 1.5.15 just released. This version 

1. Archive the last working copy of CDR file when AvayaCDR restarted and advance the sequence number instead starting from zero.
2. Align the sequence number for CDR file and CSV file.

clintSVR 1.3.4 Released

Posted: February 12, 2017 in CMS, News

12 Feb 2014, clintSVR 1.3.4 just released. This version has the following changes: 

1. Improve the SSH read function by increasing the buffer size.
2. Fixed SSH keyboard-interactive Authentication error when using libssh2.

clintSVR 1.3.3 Released

Posted: January 31, 2017 in CMS, News

31 Jan 2017, clintSVR 1.3.3 just released. This version has the following changes: 

1. Supports Multiple Active Result Sets (MARS) for MSSQL. A parameter cs_rtdb_mssqlmars is defined. Set it to true if this feature is enabled for MSSQL. Also, a parameter cs_rtdb_mssqlobject is introduced when database object name is needed.
2. Add multiAgentAddSkill, multiAgentDeleteSkill and multiAgentModifySkill functions. These function can be accessed by the REST, WebSocket, API ALL and OCX interfaces.

CloudCDR 1.1.2 Released

Posted: January 14, 2017 in Avaya CDR, News

14 January 2017, CloudCDR just released. This version 

1. Supports other PBX CDR such as Cisco. A parameter called “cdr_systemothers” is added for this purpose.
2. Recompile the program due to base class AvayaCDR supports Multiple Active Result Sets (MARS) for MSSQL.

AvayaCDR 1.5.14 Released

Posted: January 14, 2017 in Avaya CDR, News

14 January 2017, AvayaCDR 1.5.14 just released. This version 

1. Supports Multiple Active Result Sets (MARS) for remote database MSSQL. A parameter cdr_remotedb_mars is defined. Set it to true if this feature is enabled for MSSQL.
2. Fixed bug in commands “import cdrdir” and “import cdrfile” which the directory name and filename contains whitespace and the execution of the command is not successful.

AstLogger 1.4.12 Released

Posted: December 21, 2016 in News, TSAPI

21 Dec 2016, AstLogger 1.4.12 just released. The changes are

1. Linux logging with timestamp.
2. al_callinfodbtest parameter is added to control testing of remote callinfo db connection.
3. AstLogger Web supports searching of voice files by different user logins.
4. Supports encryption of voice files by Linux installation. Parameters al_encryptionenable, al_cmdencryption, al_encryptfileextension and al_decryptdirectory are added for this purpose. Also new tcpgate console “add encryptionkey” is added to add encryption keys.
5. Supports playback of voice records via Avaya extension or external phone.

clintSVR 1.3.2 Released

Posted: December 16, 2016 in CMS, News

16 Dec 2016, clintSVR 1.3.2 just released. This version have the following minor changes

1. Linux version checks MySQL is available before creation of internal objects during startup.
2. Add additional checking to prevent SplitSkillStatus report with invalid entry.
3. Add additional coding to bypass 100% cpu issue for Linux CMS r18.

AstLogger 1.4.11 Released

Posted: November 11, 2016 in News, TSAPI

10 Nov 2016, AstLogger 1.4.11 just released. The changes are

1. Supports CentOS/RedHat 6.
2. Creates recordpath locally by the Linux distribution.

centosredhat

We also create a OVA file which you can deploy it to VirtualBox or VMware Workstation or Player for testing.  After deploying the OVA file, please modify the following for your own environment

  • IP address of the VM
  • Edit /usr/lib/tslibrc, change 127.0.0.1 to the IP address of your Avaya AES
  • Telnet to AstLogger console port 14005, update the parameter called al_tlink_01, al_tlink_02 and other parameters
  • Once the changes are completed, reboot the VM

The username and password of the OVA VM is

  • OS : root/P@ssw0rd
  • MySQL: root/P@ssw0rd
  • AstLogger console: tcpgate/tcpgate01
  • uuiSVR console: tcpgate/tcpgate01
  • alarchived console: tcpgate/tcpgate01