26 March 2014, AvayaCDR 1.5.3 just released. This version supports writing CDR data to Splunk so you can use Splunk to Search CDR data and do Reporting. For details, please refer the support page.
Archive for the ‘News’ Category
4 March 2014, AvayaCDR 1.5.2 just released. This version supports CentOS 6.x and fixed a minor bug in the license key parsing function. If you are using AvayaCDR 1.5.1 Windows version, no need to upgrade. For details, please refer the support page.
28 February 2014, clintSVR 1.1.5 just released. This release supports Trunk Group Report and Event Count Summary reports. Moreover, XMPP connection is supported so you can connect clintSVR to XMPP server such as Openfire. For details, please refer the support page.
I forgot to link this program with static library. Some users may not run the program if they do not have the right library. If you encounter this problem, please use this one. I will include this file to my projects when they are released in the future.
12 February 2014, AvayaCDR 1.5.1 just released. This version supports Avaya Reliable Session Protocol and fixed a bug that Date Record followed with a valid cdr string is not written into database, file logging without problem by this bug.
I finally found the protocol design document. It is in the rdtt package. I plan to add the support of Reliable Session Protocol in the AvayaCDR. The code is under testing and I think the release by end of February.
6 February 2014 AvayaCDR 1.5.0 just released. This version supports charge information logging, a new table tChargeRate is provided for definition of patter and charge rate. From now on, the logging of CDR data to remote database is a licensed item, you can subscribe the 1-Year Email Support Service to get a permanent license key. The cost is only USD 100. Please keep using old version of AvayaCDR if new feature is not required. For detail information, please refer the support page.
This release provides OCX control for quick and fast application development. Moreover, a dictionary mapping is provided to map objects such as agentid, splitskill, skill, vdn, etc to user defined string. For details, please refer the support page.
5 February 2014, ScreenPop 1.3.6 just released. This release provides OCX control for CTI application development, both call control and event notification are supported. Moreover, a data server called uuiSVR.exe is provided for passing of user data between applications. An API to query user’s extension is also provided. For details, please refer the support page.
I am developing an OCX control for ScreenPop/CTI application development. The OCX control can be embedded into your application so you can control call very easily. Moreover, OCX events are fired when your phone has state changed. In additional, multiple OCX controls are supported in the same machine so multiple applications can control the phone and received notification events at the same time. Contact me if you are interested.