bcmsSVR 1.1.5 just released. This version supports MSSQL database logging. A parameter called bcms_db_mssqlobject is added for this purpose. Next version of bcmsSVR will make use of the OSSI interface to provide more get functions such as retrieval of all vector variables and alarm messages for external programs. The first application I think is AvayaMonitor retrieves the alarm message every 60 seconds, then sends notification email to administrators when somethings wrong.
AvayaCDR 1.5.11 just released. This version supports IP Office and MariaDB. It also supports extended logging of data that related to the connected PBX. For example, time zone of the connected PBX can be logged into Splunk and database.
20 Mar 2015, clintSVR 1.2.8 just released. This version supports MSSQL database in the real time database logging. Currently, MySQL, Oracle and MSSQL databases are supported. I plan to support customized reports in next release.
10 March 2015, the AstLogger 1.4.3 just released, this version fixed a bug that the application crashed when it cannot reach Asterisk but connected to an invalid endpoint. Also, the logger will clear connection with Asterisk when the logger cannot complete the logging procedure. Better email notification subject is used for email notification.
28 Feb 2015, clintSVR 1.2.7 just released. This version supports Oracle database in the real time database logging. Currently, only MySQL and Oracle are supported. I plan to support MSSQL in next release. This version also fixed a refresh problem bug for reports that consists of many agents information, please upgrade to latest version of clintSVR if you also encounter this issue.
I have implemented WebSocket support for ScreenPop and ivrSVR, this enables call control implementation directly within web browser. I think this interface is useful for developers who want to implement a platform independent softphone for their CRM application. I want to implement this kind of softphone and I wonder if I can implement a JQuery softphone plugin using this interface. Anyone who are interested to implement this JQuery softphone plugin, please contact me so we can work together for this wonderful project.
By the way, the ScreenPop 1.4.0 and ivrSVR 1.1.3 are just released.
I just completed the implementation of AvayaCDR to support IP Office. If you are interested to have a trial, please download the latest version here. IP Office CDR data is a comma separated string, it is quite easy to parse it and send the data to database and Splunk. You are not required to type “add paramcdr” command one by one because I have prepared the command “import paramcdr ipoffice” for you. To configure the tool works with IP Office, please set the following parameters in the program console:
If you don’t have cdr_systemtype parameter, please do the following
> add parameter cdr_systemtype ipoffice
> import paramcdr ipoffice
> reload
If you have the cdr_systemtype parameter, please do the following
> update parameter cdr_systemtype ipoffice
> import paramcdr ipoffice
> reload
The package file contains a MySQL script which is used to create the tAvayaCDR table. Please contact me to get a trial license key.
1 Feb 2015, AvayaCDR 1.5.10 just released. This version supports extended logging which IP address of the PBX and timestamp can be logged in database and Splunk. Moreover, backup Splunk logging is supported. For more information, please refer to the support page.
1 Feb 2014, bcmsSVR 1.1.4 just released. This version supports Oracle database in the database logging module. Also, this version add two parameters to control all data are sent to Splunk or database. Moreover, a HTTP header field “Access-Control-Allow-Origin” is added for enabling of CORS. For more information, please refer the support page.
All my tools use telnet/program console for setting of program parameters. The coding of telnet/program console has limitation on backspace and window resize handling. I spent few days review the coding and finally fixed the two limitations. I have recompiled some of my tools and uploaded them to SourceForge, please download them if it is useful to you. By the way, wish you all Happy New Year! 🙂
UPINGET 